Terms of service
Terms of Service – WellRaven
Overview
This website and mobile application are operated by ZouthFla IT Services (“Company”), under the brand name WellRaven (“Store,” “App,” “we,” “us,” and “our”).
By visiting our website, using our app, and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
Please read these Terms carefully before accessing or using our website or app. By using any part of the Service, you agree to these terms. If you do not agree, then you may not access the website, app, or use any services.
1. Online Store Terms
You must be at least 18 years of age (or the age of majority in your state/country) to use this site or app.
You may not use our products for any illegal or unauthorized purpose.
You may not transmit any worms, viruses, or malicious code.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
Prices and product availability are subject to change without notice.
We may discontinue any product at any time.
3. Products & Accuracy of Information
We make every effort to display accurate product descriptions, images, and pricing. However, we cannot guarantee all details are error-free.
Colors and appearances may vary slightly depending on your device display.
Some products may ship directly from third-party suppliers or fulfillment centers.
4. Shipping & Delivery
Orders are processed within 2–5 business days.
Delivery times are estimates and may vary depending on supplier location and carrier delays.
Some orders may arrive in multiple shipments if fulfilled by different suppliers.
By placing an order, you acknowledge that shipping times are not guaranteed.
5. Returns & Refunds
Our Return & Refund Policy governs returns. Please review it for full details.
Items that arrive damaged, defective, or incorrect are eligible for a free replacement or refund.
We do not accept returns for buyer’s remorse (change of mind, ordered wrong size, etc.).
6. Billing & Account Information
You agree to provide current, complete, and accurate purchase and account information.
We reserve the right to refuse any order placed with us.
In the event of suspected fraud, we may cancel or limit quantities purchased.
7. Intellectual Property
All content on this site and app, including logos, graphics, product descriptions, and brand assets, are the property of ZouthFla IT Services d/b/a WellRaven and may not be reproduced without permission.
8. Limitation of Liability
WellRaven and ZouthFla IT Services are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.
We are not responsible for delays, losses, or damages caused by third-party suppliers, shipping carriers, or circumstances beyond our control.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the state of Florida, without regard to conflict of law provisions.
10. Contact Information
Questions about the Terms of Service should be sent to us at:
support@wellraven.com
Operated by: ZouthFla IT Services